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十一自由行 律师告诉你不可不知的“法律攻略”

2019年09月25日 16:05   来源:bg大游娱乐_bg大游网址-官网APP下载 参与互动
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  自由行不可不知的“法律攻略”

  baixinghui dingnan

  “shiyi”zhangjiajijiangdaolai,chumenlvyoushihenduojiatingdeshouxuan。suizherenmenxiaofeiguanniandezhuanbian,yuelaiyueduodeyoukebumanzugentuanyoudetongyixingdong,ershizhongqinggengweisuiyideziyouxing。danshi,ziyouxingbudengyuwurenguan,wulunshilvxingshe,haishixiaofeizhe,duiyuziyouxingdefalvzhishiyidingyaolejie,zuohao“falvgonglve”,cainengzhenzhengwandekaixin、wandefangxin。

  自由行,相较于团队游而言,旅行社不再“大包大揽”,而是只负责交通工具、住宿、游览项目等服务,不负责安排导游和领队,游客完全可以按照行程单自行安排活动的时间,选择游玩的项目,可以按照自己的喜好、自己的时间定制一场属于自己的旅行,不用担心喜欢的风景只能“走马观花”,更不必“被购物”。在这种情况下,消费者与旅行社还是法律意义上的旅游者和旅游经营者吗?若发生合同纠纷或者侵权纠纷,还能受到旅游法等法律法规的保护吗?

  genjuzuigaorenminfayuan《bgdayouyuleshenlilvyoujiufenanjianshiyongfalvruoganwentideguiding》diershiwutiaoguiding: “lvyoujingyingzheshixiansheji,bingyiquedingdezongjiatigongjiaotong、zhusu、youlandengyixianghuozheduoxiangfuwu,butigongdaoyouhelingduifuwu,youlvyouzhezixinganpaiyoulanxingchengdelvyouguochengzhong,lvyoujingyingzhetigongdefuwubufuhehetongyueding,qinhailvyouzhehefaquanyi,lvyouzheqingqiulvyoujingyingzhechengdanxiangyingzerende,renminfayuanyingyuzhichi。”

bg大游娱乐  shijianzhong,bufenlvxingsheweileguibijingyingfengxian,jiangjipiao、jiudian、lvyouxiangmudengduoxiangyewuchaifen,fenbieyuxiaofeizheqiandingweituodaibanhetong,congbiaomianshangkan,sihugengfuheweituohetongdefalvguanxi,danzonghelaikan,duoxiangweituohetongdeshizhirengranshuyubaojialvyoufuwudekuangjiahetongfanwei。suoyi,jishishiweituodaibanhetongdexingshiyebunengfoudinglvxingshelvxingjingyingzhedefalvdiwei。yejiushishuo,ruguoqitigongdefuwubufuhehetongyueding,qinhailvyouzhehefaquanyi,yingchengdanxiangyingdefalvzeren。

bg大游娱乐  neime,zaiziyouxingguochengzhong,lvxingshedeyiwuyounaxieni?

  1.产品资质需审核

  《bgdayouyuleshenlilvyoujiufenanjianshiyongfalvruoganwentideguiding》dishisitiaoguiding: “yinlvyoufuzhufuwuzhedeyuanyinzaochenglvyouzherenshensunhai、caichansunshi,lvyouzhexuanzeqingqiulvyoufuzhufuwuzhechengdanqinquanzerende,renminfayuanyingyuzhichi。lvyoujingyingzheduilvyoufuzhufuwuzheweijinjinshenxuanzeyiwu,lvyouzheqingqiulvyoujingyingzhechengdanxiangyingbuchongzerende,renminfayuanyingyuzhichi。”

  julilaishuo,wangnvshizaiwangzhangoumaile“jiuzhaigoudengsandiwuriyou”deziyouxingchanpin,lvyoufeiyongzonge1wanyuyuan。chulejiudianzhusuwai,hetongzhongmingqueyuedinglvxingshefuzezuche,jutixingchengyouyoukeyusijiquerenxijie。danzaixingshiguochengzhong,yinsijicaozuobudang,daozhicheliangqingfanzhilubiangoukannei,wangnvshibeishuaichuchewaishoudaozhongshang。houjingchaming,gailvxingshebingweiweiyoukegoumailvyouyiwaixian,qiesheancheliangdechezhuhejiashiyuanjunwukeyunzizhi。lvxingshebianchengqijinfuzetigongcheliangdezulinfuwu,shigudezhuyaofuzerenshicheliangdechezhuhejiashiyuan,bingfeilvxingshedeyuangong,shuangfanglvyouhetongguanximeiyoujianli,buyingdangchengdanzeren。danshijishang,suiranhetongyuedinglelvxingshejinweilvyouzhetigonglvyoujiaotongcheliang,dankaolvdaolvxingsheshouqudefeiyongqingkuang,hetongzhongbgdayouyulejiaotong、zhusuyijiyoulanxiangmujunshibaojiatigong,suoyishuangfangrengranshilvyouhetongguanxi。benanzhong,lvxingshezuoweijingyingzhe,chelianggongsizuoweilvyoufuzhuzhe,lvxingshezaixuanzekeyuncheliangshi,yingdangduichezhudejibenqingkuang、yingyunzizhi、anquanzhuangkuangjinxingbiyaodeshencha,jindaoqilisuonengjidejinshenzhuyiyiwuhexuanzeyiwu。yinweinengjindaojinshenxuanzeyiwutigonglebufuheyuedingdecheliang,meiyoubaozhengqianquanzizhiyukeyunzizhi,qinhailewangnvshidehefaquanyi,yingdangchengdanpeichangzeren。

  2.危险项目要告知

bg大游娱乐  《bgdayouyuleshenlilvyoujiufenanjianshiyongfalvruoganwentideguiding》dibatiaoguiding: “lvyoujingyingzhe、lvyoufuzhufuwuzheduikenengweijilvyouzherenshen、caichananquandelvyouxiangmuweilvxinggaozhi、jingshiyiwu,zaochenglvyouzherenshensunhai、caichansunshi,lvyouzheqingqiulvyoujingyingzhe、lvyoufuzhufuwuzhechengdanzerende,renminfayuanyingyuzhichi。”

  julilaishuo,liuxianshengyupengyoutongguowangzhandinggouleyitaochujingyouziyouxingchanpin,feiyongzongjia3wanyuyuan,qizhongbaokuogaokongqiuqianxiangmu。congshumianjieshaolaikan,xuanzegaixiangmudeyouke,keyitongguogaokongdangqiuqiandefangshifukandangdibiejuyigedetesefengguang。raner,zaigaichanpinneirongjieshaojiyouwanguochengzhong,lvxingsheduiyugaixiangmudeweixianxishu、shiyirenqun、xuyaoxiedaideanquanshebeidengbingweitiji。zaiyouwanshi,liuxianshenghepengyoubushentakongzhuiluo,anquanshengtuoluo,daozhiliangrentoubushoudaozhongchuang。

  ciandegaokongqiuqianxiangmujingxian、ciji,youjiaogaodeweixianxing,duiyurenqundeshentizhuangkuang、xinlisuzhiyijipeizhideanquanshebeijunyoujiaogaochengdudeyaoqiu,ruguoduiqibujinxinglejiejiumaorancanyu,henrongyizaochengrenshenhuozhecaichansunshi。lvxingshezuoweilvyoujingyingzhe,youkegoumaileqitigongdehuodongxiangmu,lvxingshejiuyingdangshixianduixiangmudeshiyirenqun、weixianchengdu、anquanfanghujunlejiezhixi,bingduiyoukehuodongzhongkenengcunzaidefengxianjinxingtebietishi,duichanpinbaohandejutineirongrushi、keguan、jishigaozhi,lvxingqibukehuoquedeanquanjingshiyiwu,fouzeyingduiyoukechanshengdesunhaichengdanxiangyingdepeichangzeren。

  3.证件保管应妥善

  《bgdayouyuleshenlilvyoujiufenanjianshiyongfalvruoganwentideguiding》diershisitiaoguiding: “lvyoujingyingzheyinguocuozhiqidaibandeshouxu、zhengjiancunzaixiaci,huozheweijintuoshanbaoguanyiwueryishi、huisun,lvyouzheqingqiulvyoujingyingzhebubanhuozhexiezhububanxiangguanshouxu、zhengjianbingchengdanxiangyingfeiyongde,renminfayuanyingyuzhichi。”“yinshangshuxingweiyingxianglvyouxingcheng,lvyouzheqingqiulvyoujingyingzhetuihaishangweifashengdefeiyong、peichangsunshide,renminfayuanyingyuzhichi。”

  julilaishuo,zhaonvshiweiqigongsituanduidinggouleyigeziyouxingtaocan,xiadandangrizaixianzhifule2wanyuyuan。chanpintaocanzhongmingqueyueding“youlvxingshedaiweibanlituanduideqianzheng”,zhaonvshizaixingchengdanquedingdeshitianqianxianglvxingshetijiaoletuanduisuoyourendehuzhaoheshenfenxinxi,danzaixingchengdanquedinghoudeyizhounei,lvxingsheturanchengzhaonvshidehuzhaosunhui,wufabanliqianzheng,xuyaoqijiakuaibuban。danyihandeshi,haishicuoguolebufentuanduiyoulanxiangmu。

bg大游娱乐  shijianzhong,duoshuqingkuangxiayoukehuijianghuzhaotijiaojilvxingshe,youqitongyibanliqianzheng、dinggoujipiao、tianxiezhusuxinxideng。youqishixinbanhuzhaozhirulexinpian,youkeshiyonggengweibianli,danyidanhuisun,bubanguochengyehuijiaoweifansuo,jiyoukenengyingxiangchuxingjihua。lvxingshezuoweizhuanyedelvyoujingyingzhe,youkejiangwanhaodehuzhaojiaofuhou,qiyingdangfuyoutuoshanbaoguandeyiwu,zhudongjianchahuzhaoshifouwanhao,ruguoyingxianglelvyouxingcheng,lvyoujingyingzheyingdangtuihaiyoukeshangweifashengdefeiyongbingpeichangxiangyingdesunshi。

  4.服务质量要保障

bg大游娱乐  《bgdayouyuleshenlilvyoujiufenanjianshiyongfalvruoganwentideguiding》dishiqitiaoguiding: “lvyoujingyingzheweifanhetongyueding,youshanzigaibianlvyouxingcheng、yiloulvyoujingdian、jianshaolvyoufuwuxiangmu、jiangdilvyoufuwubiaozhundengxingwei,lvyouzheqingqiulvyoujingyingzhepeichangweiwanchengyuedinglvyoufuwuxiangmudenghelifeiyongde,renminfayuanyingyuzhichi。”

  julilaishuo,weixianshengzaimougongsiwangzhandinggoulebeijingzhipalao7ri6wandeziyouxinglvyouchanpin,neirongbaokuolvxingqijiandejipiao、jiudianyijiliangridechuhaiyouxiangmufeiyong,gongzhifule13998yuan。dinggouchenggonghou,gaigongsixiangqifasongletongzhishu,zaimingqiyudingjiudian、jipiao、chuhaixiangmu。dan8yue19riwan,weixianshengyijugongsitigongdexingchengdanzhunbeibanlijiudianruzhushi,quebeigaozhi: “bingweiweiqiyudinggaijiudiandehaohuataofang,yinciwufabanliruzhu”。erhougongsigaozhi,youyugongzuorenyuanshuhuyijigaijiudiancunzaichaoshouqingkuang,weixianshengweichenggongdinggouhaohuataofang,xugaiweilingyiminsuruzhu。suihouliangtianchuhaishi,tayoubeigaozhiyinweizhongzhongyuanyin,wufayouwanyijingyudingdeshuishangxiangmuaheb,lvxingshezaiweitiqiantongzhideqingkuangxia,shanzigaichengleshuishangxiangmuched,weixianshengjiweibuman,gutiqianchengjihuiguojieshuxingcheng。

  youkehelvxingsheqiandingdelvyouhetongduishuangfangjunjuyouyueshuli,shuangfangyingdanganzhaohetongdeyuedinglvxinggeziyiwu。zailvyouhetongfujiandexingchengdanzhong,huizaimingxiangxidehangbanshijian、jiudianmingcheng、jiudianbiaozhun、xiangmuanpai。youkeyidingyaozixishenhehetongtiaokuan,duibixingchengdanzhongdeneirongyushijitigongdefuwushifouyiyiduiying,rubenanzhongdeweixiansheng,ruolvxingsheweianzhaohetongyuedingtigongjidingfuwu,yeweijiujiudiangenghuan、xingchengbiangeng、xiangmutihuanjishiqudelianxi,weixianshengkeyiyuejiechuhetongbingyaoqiulvxingshepeichangfeiyong,chengdanzeren。

  5.未发生费用要返还

bg大游娱乐  《bgdayouyuleshenlilvyoujiufenanjianshiyongfalvruoganwentideguiding》dishisantiaoguiding: “yinbukekanglidengbukeguizeyulvyoujingyingzhe、lvyoufuzhufuwuzhedekeguanyuanyindaozhilvyouhetongwufalvxing,lvyoujingyingzhe、lvyouzheqingqiujiechulvyouhetongde,renminfayuanyingyuzhichi。lvyoujingyingzhe、lvyouzheqingqiuduifangchengdanweiyuezerende,renminfayuanbuyuzhichi。lvyouzheqingqiulvyoujingyingzhetuihaishangweishijifashengdefeiyongde,renminfayuanyingyuzhichi。”

bg大游娱乐  linvshizaimouwangzhangoumailemoulvxingshemaerdaifu5ri4wanziyouxingchanpin,xingchengfeiyongbaokuojiudianzhusuhewangfanjipiao。chufaqianliangri,tajiedaolvxingshedianhuachengyinmaerdaifufashengdongdang,hangkonggongsigaozhiqicongbeijingfeiwangmaerdaifudehangbanquxiao,duanqineiwufatigongheshidehangbanchuxing,houxugenjudangdijushiqingkuangjinxingdongtaidiaozheng。linvshiyaoqiujiechuhetongbingyaoqiulvxingshetuihaiyijiaonade3wanyuyuan,lvxingshechengkeyixieshanggenggaixingcheng,dangdijiudiantongyiyanqisangeyue,ruozaiciqijianzaibuchuxingfeiyongwufatuihai,qiecizhongqingkuangshibukekangli,lvxingshebuyingchengdanzeren。

  bukekanglishizhibukeyujian、bukebimianhebukekefudekeguanshishi,youqizaichujingyoudeguochengzhong,wangwanghuishoudaodangdiziranyinsu、zhengzhiyinsuhuozheqitazhongdatufashijiandeyingxiang,zaochenglvyouanpai“jihuaganbushangbianhua”。duiyulvxingsheeryan,jishiqizuohaotiqianguihua、jindaohelidezhuyiyiwu、zuodaoyingyoudefangfancuoshirengranwufabimian,yinci,yinbukekanglijiechuhetongbuyingguofenkezelvxingshe,buyingrangqichengdanweiyuezeren。danduiyuyoukeeryan,yinweibukekanglizaochengxingchengzhongzhi,lvxingsheyingdangjuzhengzhengmingqiyijingshijifashengdefeiyong,kouchugaibufendefeiyonghoujiangshengyufeiyongtuihaiyouke。

  法官提示

  nianqingrenzuiqinglaiziyouxingchanpin,hendachengdushibei“ziyou”erzisuoxiyin,danshi,qianwanbunengbei“wujuwushu”chonghunletounao,bujiasisuodinggouxiadan。zaici,faguanjinintigexinger:

  yiyaoliuxinhetongtiaokuan。hetongtiaokuanwangwanghuichengweiquedingshuangfangquanliyiwuguanxidezhongyaoyiju,yinciyoukexuyaozhuyidaoduiyuxingchengdandexiangmuneirongshifouyoutebietishi,duiyushuangfangquanliyiwuyijiweiyuezerendeyuedingshifouheli,shifouyoumianzetiaokuan,shifouweizishengoumailebaoxiandeng;

  eryaozhuyibaocunzhengju。youkeduiyujuzhengdeshishixuyaozhengjuyuyizhichi,ruguozailvtuzhongfaxiancunzaitigongdefuwubufuhehetongyueding,weijindaoanquanbaozhangyiwu、jingshigaozhiyiwuyijituoshanbaoguanyiwudeng,keyicaiyongluyin、paizhao、shexiangdefangshi,liucunhaoyoushuangfangqianziquerendeshumiancailiao,yibianyihouyouxiaoweiquan。

  (作者单位: 北京市朝阳区人民法院)

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